Fred Meyer Return Policy
It’s a snap to make a return if you showed your Rewards Card
when you made the original purchase:
Just present the same Rewards Card along with the item you're returning. That’s all we need to look up your purchase and credit back or refund the exact amount you paid if the purchase was made within the last 6 months.
Your refund will be based on your original form of payment:
Credit card purchases will be credited back to the same card
Debit card purchases will be refunded in cash
Personal check purchases will be refunded in cash. If your personal check purchase was made within the last 10 days, additional verification will be required
Didn’t use a Rewards Card? Just bring your receipt to our Customer Service Desk. Most merchandise can be returned within 6 months of the purchase date. See below for exceptions.
If you don’t have a receipt and you didn’t show your Rewards Card when you made the original purchase:
We will try to find your original transaction in our database based on your form of payment.
If we can’t find your original transaction:
You will be required to show identification. A state-issued driver’s license or identification card is preferred
Your returned item will be refunded at its lowest price within the last 90 days
All returns over $5 without a receipt will be credited to a Fred Meyer Gift Card
You’re limited to 3 returns without a receipt within a 180-day period. These returns are subject to the following guidelines:
You may not return more than 1 item without a receipt within a 7-day period
Your second or third return without a receipt (within 180 days of the first return without a receipt) will be accepted if the total amount of all these returns does not exceed $150
Home Electronics Department Return Policy
Please return the unopened product, packaging, accessories and sales receipt within 30 days of your purchase (or 60 days if you have a gift receipt).
Products returned opened may be exchanged only (some exclusions apply – see an Associate for details)
Products returned damaged or incomplete (missing accessories, packing, instructions, etc.) will be subject to a restocking fee of 10% of the purchase price
If you are dissatisfied with your purchase after 30 days, Fred Meyer will gladly support the manufacturer’s warranty and recommend the most convenient service facility
For returns of pre-paid cell phones, please see a Home Electronics Associate for details
Music and Software Return Policy
You may return the following items, as long as they are unopened and you have a sales receipt:
Video Game Software
DVDs, Blu-ray Discs and pre-recorded VHS Videos
Defective items in opened packaging may be exchanged for the identical title only.
Shoe Return Policy
Unworn shoes may be returned within 30 days of your purchase
Shoes that are scuffed, have damaged soles or have other signs of wear cannot be returned
If your shoes are defective, return them with your receipt or Rewards Card for an exchange, credit or refund
Power Equipment Return Policy
You may return or exchange gas- or electric-powered equipment if...
the item is in “NEW and UNUSED” condition,
no fuel has been added to the fuel tank or fuel lines, and
you have the sales receipt or your Rewards Card (if used at time of purchase) and all packaging materials.
If your power equipment has manufacturing defects, please contact the manufacturer’s service center or toll-free number in the instruction manual to have it repaired according to the manufacturer’s warranty. Please do not bring defective gasoline powered equipment to Fred Meyer for repair. You will be referred to the nearest authorized repair center.
Book Return Policy
Unused books may be returned with original sales receipt within 30 days of purchase
Books with obvious signs of use, such as broken spines, torn pages, stains or dog-eared, are considered used and will not be accpted for return or exchange
Defective merchandise may be exchanged for identical title only